Frequently Asked Questions

This page will attempt to answer some of the more common questions presented to staff at CSSE. If you have a question you would like answered, please email support [at] csse.uwa.edu.au with your questions and we will attempt to answer them as best we can.

• Backups Covers:
  • What is backed up and how often
  • How do I get a file back
• Connecting to the VPN server
  Covers:
  • How to connect to the School's VPN server from outside
  • Only available for Staff and postgrads
• Accessing systems from outside:
  Covers:
  • The Linux systems
  • The windows systems
  • My linux files
  • My windows files
  • My mac files 
• How do I change my password?
  Changing your:
  • Windows password
  • Linux password
  • Mac password
• Printing related questions
  Includes:
  • General printing problems
  • Installing printers
  • What is my print quota?
  • When is it reset?
  • How can I check it?
• Proxy related questions
  Includes:
  • What is my proxy quota?
  • How can I check it?
• Personal web pages
• Explains:
  • How to enable a personal web page
  • Installing a counter on a web page
• General Windows questions
  Covers:
  • How do I connect to my linux area?
  • What shortcut keys are there?
• General Unix questions
  Explains:
• Answers to Linux questions not answered elsewhere
• General Mac questions
• General network related questions
  Covers:
  • How do I get outside of the labs?
  • Can I connect my laptop/notebook/desktop/mac/PDA/etc to the network?
  • How do I access email?
• General questions
  Covers:
  • USB thumb drives